Shipping Policy


Standard Worldwide shipping from Shenzhen, China

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Service Weight Price

Standard Worldwide shipping from Shenzhen
(please allow 10- 25 days)

0 kg – 0.5 kg £2.99
Standard Worldwide shipping from Shenzhen
(please allow 10- 25 days)
0.5 kg – 1 kg £5.99
Standard Worldwide shipping from Shenzhen
(please allow 10- 25 days)
1 kg – 2 kg £9.99

Shipping charges for your order will be calculated and displayed at checkout.

Customs, Duties and Taxes

KLOTR is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).

Damages

In the unfortunate event of one of your packages arriving damaged please contact us at KLOTR to arrange a resolution.

Please save all packaging materials and damaged goods before contacting us.

For more information on our shipping policy please contact us.